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The MIRS Customer Relationship Management (CRM) platform offers enterprise-class solutions including sales-force
automation, contact management, customer service and support, prospect lead tracking, task administration and account
management. By allowing employees, sales management, and executives to manage their client information and
interactions in real time and encouraging help desk staff to log and monitor client issues, the MDK-CRM becomes a
central knowledge base for all client communications. Analytical real-time reports give executives and managers a
snapshot overview of current business trends, allowing them to make informed, critical decisions.
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MDK-CRM.pdf